Ann P.

I ordered kitchen utensils that were listed on Zulily as Made in Germany. When I received them, they were clearly marked as Made in China. I paid Made in Germany prices for Chinese. I was so disappointed. It was also false advertising which is illegal in the US. The first time I called the CSR was able to pull up the site on her system and yes, they were listed as Made in Germany. She had me email her photos of the labels and the packing slip. She would talk to the "buying team" and would get back to me. Well, she never got back to me so I called again today.
Spoke with a floor supervisor. What was most dismaying is that she did not care or own the fact that her company had engaged in illegal acts. She did not care about defrauding me. She just kept offering me a full refund. Zulily and this supervisor are morally bankrupt. They do not care if they are liars or frauds. They do not care about the quality of their products or the quality of their service.
Caveat emptor! Don't let the allure of a seemingly great deal cloud your judgment. Buy from a reputable site that will stand behind their products.