DO NOT PLACE AN ON LINE ORDER. I've been an instore shopper for years with no problem. Due to COVID place an online order June 6,2020, waited one month for delivery. Returned one of three items July 2,2020. We are approaching end of September 2020 AND STILL NO CREDIT. Phone lines no longer working due to COVID. I've sent several e-mails no response. Will never place an online order with Reitmans again and will never go into a Reitmans store again. I understand times are difficult but this is absolutely terrible customer service. I've returned items bought in the States with no issues whatsoever. Think twice before placing an order!