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The last FOUR times we have ordered from backcountry owned sites, they sent the wrong thing. Then they continued to send the same, wrong item back and forth. Tried to charge for return shipping until we complained enough to get them to cover it. Only gave us store credit upon return. Most recently sent me an completely unrelated item when the item I bought was no longer available, instead of just telling me it wasn't available.
This company is a train wreck and cannot get their act together, I'm done ordering from them.
Ann N.'s review of Backcountry earned 4 Very Helpful votes
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