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I purchased a go kart for my special needs son for Christmas. I have yet to able to get the thing to run AT ALL! I have had it to 3 mechanics, had quite a few parts replaced, and still the thing won't run. When I contacted technical support, they told me to change the oil. My favorite comment from ALEX, head honcho in customer service, "do you realize that go karts are tricky and need a lot of little tweaks with a wrench." I asked, but shouldn't it run at least for a little while because it's BRAND NEW? He said, "NO"
Annmarie L.'s review of GoKartsUSA earned 3 Very Helpful votes
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I placed an order for a go kart for my grandson. Billed to me but shipped to my daughter's house....
Avoid this company at all costs. The phone staff is arrogant and the minute you press them on...
The Buggy Ann purchased is a TrailMaster 150, one of the best machines in the US. She just could not keep up on the setup and maintenance. So after 3 months of operating it, she said it would not start. We told her to just bring it in and we will check it for free. She was so frustrated that we just authorized a return for a refund. No Problem.