Used the hanging strips that advertise they don't pull paint off the wall - watched the video, read the packaging for the weight of the picture, did everything it said and yes, you guessed it, two pictures fell down taking paint off the walls - wrote to the company and they pointed out in the very small print, you need to also measure the size of the picture - one of my pictures was slightly bigger, the other one was not, but they continuously provided a list of questions that were just ridiculous. Bunnings - please stop selling this product - it is terrible!