Annie M.

The quality of the food was not worth the cost at the discount rate, and certainly not the full price! Frozen food from the grocery store is equal or better quality at a much lower cost. "Fresh" food and a microwave should not ever be combined. I have had similar, prepacked fresh food that was great! I have also bought Sun Basket and Blue Apron and would rather take time to cook food than pay the same amount for microwave TV dinner quality "fresh" food.

Additionally, the "customer service" was less than satisfactory as well. When a refund was requested, I was told that only a partial refund would be issued (very small partial), because it had been 5 days. There were six meals, so technically that isn't even time to have tried all the meals. But I had breakfast items so I was able to make it through all six meals.

The eggs, bread and pasta all turn to rubber when microwaved. I did try to cook some of the meals in a toaster oven and the results were minimally better.

I would certainly consider renaming the food to "semi-fresh" although even that is a stretch, and again certainly not worth $12.50 per disappointing meal!