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I followed all the many instructions for return but have yet to receive a refund. Emails go unanswered, live chat gives you the runaround. The dress I ordered didn't look anything like the one pictured and the sizing was ridiculous. I've seen the same dresses advertised online supposedly from disserent companies. I believe it's all one company and a scam. Going forward I'll only online order from Amazon. Fool me once…
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Good easy to look at,need more pictures of the backs and front of dresses.
I am still waiting on a dress I ordered back on 4/12/24. I hope I get it soon! Love the clothes...
Dear Customer,
We apologize if you have not received a response from us via email. We want to assure you that we do respond to every message we receive, and it is possible that our response may have been overlooked or gone to your spam or junk folder.
We sent the item as described. Please email us some pictures of the item to check if anything different.
According to our return policy, items (except final sale items, swimwear, underwear, bags& accessories) can be returned within 30 days from the delivery date.
Please let us know your order number and email us for a return label if you need to return any items.
If you need additional assistance, please feel free to contact us by email at support@justfashionnow.com. We will reply to you within 24 hours.
Best regard,
Echo
JUSTFASHIONNOW