They call themselves 'Leading Canadian digital company' but I tried multiple times on their website to get a digital bill with no success. Sent them a written request with my bill payment to cancel the service back in September no response. Then after a few phone calls in which I was cut off, they tell me I can't cancel because 'the book' is published. We are in Northern Alberta and have not recieved 'the book' for years, if there even is one. They are pretending that their service is mainly 'the book' when you try to cancel, then why call yourself 'Leading Canadian digital company'