I ordered a few items and it took at least 2-3 weeks for them to show up in my suite due to COVID-19. I don't mind waiting but what's not acceptable is that there is a hold on my account because of failed credit card verification. I have already made payment via wire transfer and reached out to customer service countless times but they have not gotten back to me. And because of this, they are keeping my packages in my suite and charging 1USD per day that the package stays in the suite. I will be making a police report. DO NOT USE MYUS.