Anne T.

I avoided reviews from ACTUAL customers because morphe's website doesn't have overall reviews you have to go to websites like this. I usually never review items from online but this is serious, please stay away from morphe's website i called to have my order cancelled before it was processed and shipped out because the drop down bar put the wrong address in (the morning after ordering) and got no answer on the first two calls and first email then on the third call the woman was just a dumb bimbo who didn't have basic communication skills, even I get nervous calling people as I have phone anxiety because of past experiences like this; I could not understand the woman as she had a heavy stuck up brat tone in her voice and got very upset when I asked her to repeat herself. No I am not a Karen I am a teen in fact and this was supposed to be for my birthday but all I got was sass from a rude woman, she spoke to me as if I was a dumb child who stole their parents credit card to buy makeup and it honestly made me sick. I spent all day worrying and got so stressed knowing that all that money was going to be gone because they are ignoring my emails or giving me no help at all just repeating stuff I already know. It hasn't even been shipped out yet so they should be able to cancel my order so why are they refusing my offer? Absolutely revolting you spend money to put yourself through hell and then receive a broken palette that brings you no joy only disappointment and bad memories. FIX THIS NOW