- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
Despite following their cancellation policy and refraining from negative reviews until now, they refuse to address my proof that I paid for a 12 year subscription and want my money back. This fruit is not tasty at all. The customer service is horrible. One minute they say I cancelled and the next I am getting a notification about a shipment. They claim the had no record of me paying, they ignore me when I show my proof. Stay FAR AWAY from this company.
Anne S.'s review of The Rotten Fruit Box earned a Very Helpful vote
Anne hasn’t received any thanks yous.
Anne doesn’t have any fans yet.
Anne isn’t following anybody yet.
Empty.
I placed an order for the mixed sampler because I wanted to use the fruit in my summer drinks. It...
I just tried Cream of Greenbean Soup. Its watery, tasteless and if any sample of the others I...
Hi Anne!
I am sorry to hear you didn´t enjoy our snacks. We have a no questions asked cancelation and refund policy on all our subscriptions, including the prepaid boxes, even if the cancelation request happens in the middle of the subscription period. While this has only happened a few times after having sold thousands of prepaid subscriptions, we always refund without question. The only amount that is not refunded is the bonus box we send out on the pre-paid 6-month subscription and the two bonus boxes on the 12-month subscription.
If your situation wasn´t handled according to the above, please send us an email and I will have it taken care of.
Thank you