Anne P.

I ordered 5 window shades and 2 shades for my french door. I was and am so distressed about the poor quality and the unscrupulous behavior of the owner.The shades are wrinkled. They hang uneven, when raised halfway. The valences, as my neighbor said, look like wrinkled paper. When * came to look at them, rather than apologize and immediately say he would replace them, he appeared annoyed at my disappointment and eventually said in an angry tone that he would replace them. The company who made the shades were willing to replace them and with a different fabric. * wanted to charge me more than the new fabric I chose because as he stated he had come to my house a few times. First time was the initial complaint when he took photos. The 2nd time, he took more photos & the 3rd time for me to choose another fabric. He entered angry and left angry, without allowing me to choose a fabric because of my questioning him about the unfair pricing. My neighbor who witnessed this attempted to talk to him, as he was leaving. He told her not to buy his shades and closed my front door in her face. He has now served me with a lean on my house for the balance.

*Personal information redacted by admin