I found thredup through Facebook last year. The first purse I bought the bag had black streaks on it although the picture didn't. I sent the bag back and was refunded because it should have been like new. Over Thanksgiving last year I was blocked from going on the site because I was saving bags. I explained to them that people are still able to buy what is in my cart and they have 1 hr. Save every month. They allowed me to go back on the site, and I bought a bag that I wanted. Sometime in July I was blocked from going on the site again without any explanation. My advice this site has some options if you want a new designer bag, but since a lot of bags are non refundable I would be careful about what I bought. Also, the site shouldn't kick you off for saving bags particularly if there are ways for other people to buy them.