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Anne J.

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1 Review by Anne

Reservation

  • Reservation

“Don't expect a refund”
10/16/22

I'm livid!

I made a reservation and I needed to cancel 30 minutes later. I cancelled but was informed I would be charged $200.

I understand paying $31.95 service fee but to charge me a full night after 30 minutes is ridiculous. The reservation is more than 3 weeks away.

And, I needed to cancel the reservation before I could submit the request the for a full refund. It is like admitting fault before you can defend yourself.

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