Anne H.

I had the same bad experience as so many others. They sent me an iPhone that was actually a STOLEN phone. AT&T would not activate the phone because it had been reported to them as stolen. I returned it, and after weeks, they finally sent me another phone, stating it was practically new, never used. That someone had purchased the phone, kept it for a few days, and returned it. Turns out, the phone was at least two years old and had had two previous owners according to AT&T. I paid over $650.00 dollars for this phone, which was used and of poor quality, could not be warranted, and AT&T indicated that the phone may not been completely paid for, and could have issues. Because AT&T has the imei number for their phones, they can give you a history of the phone. Anyway, I returned the phone with Devices Now permission within a few days of receiving it. They promised to give me a refund, but after three months, they have not. They ignore and refuse to answer or respond to my request for information. The only information they have on my account looks as though I did not return the phone. However, UPS has a tracking record showing that the phone was delivered, received, and signed for by someone in the Company. I wrote this review to try to help others understand the great risk you run by dealing with this Company. Please do not ignore the reviews regarding bad experiences and loss of money. $600.00 plus dollars is too much to lose. I finally ended up buying a new phone directly from the Apple Store, which is what I should have done in the first place. If it happened to me, it can happen to you. I am still searching out a recourse to get my money back.