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Anne G.

Contributor Level

Total Points
80

1 Review by Anne

  • TeePublic

5/28/20

I have ordered from them in the past. Shipping WAS quick. The print quality is never great, but the designs are so cool that I decided to use them again for my fiance's birthday. I ordered several shirts from them almost a month before I meede them. Shipping promised 10 days, which would have left me weeks to leisurely wrap these babies for his birthday. His birthday is now in 2 days. No one from. This company has responded to my email. The funniest part is they threaten you with being put at the back of their line of customer problems if you dare to email them twice about the same order. BUT THEY NEVER RESPOND TO YOUR FIRST EMAIL! The tracking number is useless and shows that they haven't even bothered to print the freaking shirts in the last month they had to do so. It is lame enough to be stuck at home in quarantine to be trying to make his birthday special. Now these guys just can't be bothered to make the shirts, to ship them, or even to answer my email about where the heck they are! This is such a bummer. I would recommend you buy your shirts elsewhere. They can't even be bothered to update me on my order. Or maybe they are keeping my money and never sending it. Who knows? I don't because they won't bother to communicate with a formerly loyal customer

Thumbnail of user janetm94
TeePublic R. – TeePublic Rep

I Anne,

Samuel here, from TeePublic.
I'm so sorry for the issue you encountered with your order, and for the unacceptable delay in responding to your original email. We had been short staffed until recently, but I'm happy to say that we're now in a better position, and we'd love to have the chance to make this right for you.

If you can send us an email at support@teepublic.com and we'll do everything we can to help. Please make sure to mention my name and I'll get back to you as soon as possible.

Best,

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