Anne C.

Their model is flawed because you cannot rate a taskrabbit unless they show up. If they stand you up, the job was never completed, so they can maintain their 4 or 5-star rating while you get the shaft. My experience: I always post a fee that works out to at least 25/hr for minimal skill jobs. My first experience hiring a TaskRabbit was great. My second experience was abysmal, because the person who accepted the job never showed, never contacted me, and never replied to my texts. I had a short window of time to get this done and was left hanging all day. Task Rabbit customer service said I could cancel the task and I'd get a $10 credit for the next job, but had no answer when I asked how can I add this feedback to the taskrabbit's evaluation. So... buyer beware. Have a backup plan. You can't rely on a taskrabbit's ratings. (This one had done over 20 jobs with a 4.5 star rating.)