This site adds 14.95 US to every ticket at the very end of your transaction, but doesn't tell you. It just changes the total. And if you call to cancel after seeing this, it will not refund you, and their customer service people are extremely rude about it as they know they are working for scammers. Do not support this site!
I am sorry to hear that you had a negative experience with VIP Tickets Canada. The service fee is added at checkout, and customers are required to review the total and accept this amount, along with terms and conditions, before any transactions are processed. This, in turn, means that the fee and total amount including taxes and fees, were shown to you and confirmed by you before the purchase was completed. If you have any suggestions as to how we can further simplify this cost breakdown and make more obvious to our customers what our fee structure is, we always welcome customer suggestions! Thank you.
Hello Ann,
I am sorry to hear that you had a negative experience with VIP Tickets Canada. The service fee is added at checkout, and customers are required to review the total and accept this amount, along with terms and conditions, before any transactions are processed. This, in turn, means that the fee and total amount including taxes and fees, were shown to you and confirmed by you before the purchase was completed. If you have any suggestions as to how we can further simplify this cost breakdown and make more obvious to our customers what our fee structure is, we always welcome customer suggestions! Thank you.