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Tech came out to repair a water softener, said it needed a motor. He ordered, had to prepay and set new appointment for a week away. Received tracking number but it doesn't say what company is delivering, so can't track it. Parts didn't arrive, no way to contact Sears and speak to someone. Waited during appointment time and no contact from Sears.
Ann B.'s review of SearsHomeServices earned a Very Helpful vote
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I am in the process of trying to get a Sears technician to return to fix my dryer. About a month...
Tech called but called to Confirm that he was on his way. I missed the call but promptly returned...
