Anna S.

Absolutely STAY AWAY! From this travel company!
They do not answer their phone line, and they refused to assist in any way via email.
They are impossible to contact, and Absolutely useless as a travel agency
I needed to change my flight and they would not even look up possible new flights for me. They told me to look them up, and then they refused any of my suggestions.
Then the airlines told me the date switch was free, and lol.travel wanted to charge me the full cost of another flight, even though it didn't cost them a cent!
In the end it was cheaper for me to book an entirely new ticket through another agency, and trash my ticket with lol.travel
DO NOT BOOK YOUR TICKETS THROUGH lol.travel!
Worst company I have ever dealt with. If I could give them a lower rating, I would.
STAY AWAY!