I've been haggling with Viasat for 3 weeks. I got a new Ipad and part of the set-up asks for the WiFi password. I enter password printed on WiFi and get message "Invalid Password" They sent out a technician who checked WiFi and said everything was working but when I tried, got same "invalid password." I have "reset", unplugged, disconnected the WiFi hundreds of times and problem persists. No help from Viasat. Save yourself a lot of anger, anguish, and rage... don't do business with Viasat.