Anna K.

The self-checkout process at Target is complicated and deceiving. After making our purchases a window asked us to select a target card to make our purchase or sign up for a card. When we hit the 'X' to close the window, it went away but the balance was $0.00, alluding that the purchase was cancelled. I hit the try again button on the bottom of the screen and that same box came up. Finally, I looked at the card reader and saw that there was a 'No Thanks' button. I pushed that and completed my purchase.
We have a lot of migrants and young people who shop at target. It made me wonder how many unsuspecting customers signed up for the card not knowing that they do not have to. I felt bad for the cashier having to deal with rude and frustrated customers as well. Target, please stop peddling your card and go back to be being customer centric.