I placed an order for 4 pairs of shoes that were on sale, I earlier received txt message for 25% discount. I was able to combine them. My order didn't process on their end for what ever reason. Later when I still wanted to place an order for other 3 pairs, since they no longer had size for one of them, I called customer service, they told me to sign up for emails. Really? How did I get discount in a first place! No apology, nothing! Oh well they can keep their unsold items.