I have ordered here 3 times because of the nice design compared to other places.
They sent me two 2 times of good quality and one was not good. I contacted them and was replaced with a new color printed shirt. And I kept the shirt slightly faded because they did not have a store and only sell online.
They are happy to replace the defects, not as ordered, and can not be changed if the size or color of their choice.
Polite and friendly.