Anna G.

I placed an order for two sofas and two livingroom arm chairs on April 15th. I received the two chairs and later one of the the sofas was delivered in May 7th as scheduled by me. When the sofa was deliver I called them to ask where the second sofa was and they said they would take care of it right away and said there had been a mistake. I never received the second sofa. I contacted them via phone call and on Facebook messenger many times, and time after time they promised someone would call me within the next couple of days, and each time they failed to do so. I got the run around since May 7th, I was frustrated and began asking for a refund last week and was told I had to wait until they searched for the sofa. Finally today June 15th they told me they will refund the money for the sofa in 3-5 business days. No one could tell me what happened to the sofa; how do they loose a sofa they said they already had being sent to me? I kept checking the tracking number provided weeks before and they kept reporting bogus status updates. Very disappointing.