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Just recently I ordered woman to woman curl creme and foam. I opened the creme and disliked the strong smell so much that I did not use it. I returned them. She would not give me a full refund for my unused products. The only mention on the refund page is no full refund for used products. I suggested to her that she was not being completely honest about her
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You sent weird beige They were supposed to be tan and WHITE STRIPE! Time was a factor, couldn't...
I placed an order a week ago and when I check the status it continues to say "AWAITING...
Hello Anna,
As stated in our email correspondence, we strive to be fair with all customers. Our return policy allows full refunds only for unopened products. Your
Returned products did not meet this requirement, and you were refunded partially.
Our refund policy is stated and visible on our website.
Our customer service is top-notch! We responded to all your emails promptly and in a professional manner and wish you the very best.