HORRIBLE CUSTOMER SERVICES. They do not worry about customer services AT ALL. Its just about selling cheap flat packed furniture. I went to their Onehunga store today with my wife and 3 year old son. My son was playing and making a little noise like every other kid of that age. One of the staff member (an old man) shusssshhhh'''''''ddd my 3 year old in an extremely rude way which really shocked my wife and me and my little one got really scared and started to cry. I mean who does that to the customers? Thats ridiculous. The staff crossed ways with us after that as well but did not have the manners to apologise. A friend of mine also complained of the same behaviour by the same old guy few months ago.
If you go to their Onehunga showroom ever, check out how rude this old guy is.