House of CB has some scam going where they deny refunds for returns by stating that the item had "irregularities" without any proof or explanation.
I returned a wedding dress after trying it on once. I immediately repackaged it to ensure it stayed protected. After $200 shipping (they do not provide free returns) and having the dress in their possession for over a week, they now claim the dress has irregularities (I have no idea what that means). What is even more concerning is that they did not tell me this until I reached out several times. I know the dress was in perfect condition. This is very scary to be defrauded so blatantly.