I put an order in for our four dogs but messed it up and cancelled it. Put correct one in. Got charged for both, only received second order.
4 emails, countless calls later, I STILL have NEVER received my $99 (!) back! Nor did the discount code at that time from Sharktank ever take!
Less than 7 months later, two of them broke, within a year, all of them.
NOT HONEST AND CRAPPY PRODUCT = LOSER!