Anita P.

Misleading/incorrect information was provided by assistant sales manager of MMT, Mr. Ravi Thakur, during booking of tours.

We (two ladies) have booked a group tour to Sri Lanka in March of this year. On reaching there, there was no sign of a group tour. The only two members of the so called group were two of us. There was no response to a number of e-mails sent in this regard until the matter was referred to higher authorities. However, no indication of apologies or accepting the error.

I made the mistake of booking another group tour for myself to Kashmir through Ravi Thakur. I was told that there would be 30-40 persons in the group travelling and sight seeing would be as a group and hotels would be different for different packages. When I reached Srinagar, I came to know that I was the only person for the package/itinerary given to me as a group tour. I was alone during the entire trip. Clarifications given by Ravi Thakur made no sense at all. I asked the management of MMT Does it make sense to leave a single lady alone for travelling and sight seeing in Kashmir.
In my opinion, people should at least think twice before booking a tour with MMT. They are least bothered after receiving payment. Moreover, if a person holding managerial position has no knowledge about the trips, what we can expect from junior staff of MMT.

I would want as many people as possible to learn from mistakes made by me.