Bought a sani flo from bargain plumbing website as was the cheapest around, arrived a week late so I ordered another as I needed it within 2days, tried to return product and gained an authorization code tried contacting them numerous times to see why they havent processed the refund only to find out from the parcel company that it was refused by bargain plumbing and as it has been in there store room for over one month they had desposed of the parcel. Have tried contacting bargain plumbing to ask why they have refused it but keep being fobbed off saying someone will call me back and carry out a refund! A word of warning STEER CLEAR OF THIS WEBSITE! It would seem now that I have been scammed and have lost over £300!