Daughter chose this for her prom, must admit I was a bit nervous about it, but didn't need to worry. The dress was stunning, beautifully made and great quality as well as a great price. I ordered two dresses (not custom made) to see you can't send them back. Anyway saw I had 24 hours to cancel which is what I did. No problems with the refund at all which was a huge relief. Had it altered and the seamstress said it was one of the most beautiful dresses she had seen. Delivery was as expected ( took a few weeks)