Angie F.

I ordered an item and was very excited about it, it was just what I had been looking for. After ordering it confirmed my order went through and I was given my order/confirmation number with a delivery date of June 18th thru June 22nd. The screen then said I would receive an email when my ordered shipped. Well, June 22nd has come and gone. I've kept checking my order status and it continues to show ready to ship. It has never left a warehouse! I've clicked on the contact us option three times and asked for information/update on shipping since this was to be a fathers day gift and i ordered it 3 weeks in advance and it was in stock and to this day i still have not even been given the courtesy of a response email back. This is poor business, poor customer service, and since this is my first dealing with Houzz I'm about to think Scam site. I am contacting my credit card company and customer service.