Thumbnail of user angiee13

angie E.

Contributor Level

Total Points
84

1 Review by angie

  • ModCloth

2/5/17

First off, I love, love, love the clothes. They are quirky, unique, and really fun. My problem is with customer service. I exchanged an item for a different size. Later, when it became obvious that the item was not available in that size I reached out trying to get the exchange funds converted to store credit (they give you an extra $5 for store credit instead of a refund). I emailed them twice telling them to please convert the exchange, both times I got canned responses. It was obvious that the customer service rep didnt even read my questions. Ha! This is the first time I have run into any problems with them. If another time should happen I will stop shopping here.

angie Has Earned 4 Votes

Angie E.'s review of ModCloth earned 4 Very Helpful votes

angie hasn’t received any thanks yous.

angie doesn’t have any fans yet.

angie isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user mdavsm
3/20/24

I ordered clothing for my daughter's birthday on January 10th, 2024. I was told I would be...

Thumbnail of user kendallm133
3/5/24

When I email customer service to check in on shipping dates they just keep giving me new dates a...