I purchased two pairs of shoes on 12/6/21. I was notified one pair was no longer available. I was offered an exchange or refund and I opted for the refund. I'm still waiting for it to be transferred to my account despite me emailing to remind them. Not the best service.
Dear customer! Because some products are hot-selling products, there may be a shortage of inventory. At the same time, we also appreciate your feedback. We are already solving and improving the inventory problem. We are very sorry for the inconvenience, if you have any other questions, please send email to support@ceasaro.com. We sincerely hope to help you solve the problem, thank you for your understanding.