Shoes came on time, when I had my bridesmaids order the shoe the website said they had half sizes, I needed a half size that the website said ran out I emailed customer service and they did email me back but then explained the Finley shoe does not come in half sizes. Ok so I ask if my bridesmaids were a idk lets just say 6 1/6 what size would be a better fit a 6 or a 7, I got NO email back so my girls went off of what the website sizing chart said. So come to find out when the shoes come in the shoes did not fit, now I have 5 girls who have to pay for shipping the shoe back because the manager at the time said it was the "customer" who chose to pick that certain size and it was not the companies fault. In reality it IS the companies fault for the website malfunction AND the lack of costumer service when I had questions. I do not recommend this company at all, there is a reason all the stores are closing!