angelica r.

I ordered many products when they were having a sale which was on September 2nd. After about 2 and a half weeks, still no tracking information. I emailed Them and they responded saying to allow up to 8 business days to receive tracking information, which I did. Still nothing. I went to their Instagram page and left a comment, and they replied "hey love, please Dm us your order number we can help!"

After doing that, they said to check my email from their billing department. They CANCELLED my order for no reason and in the email it stated "bh is not obligated to give a reason for cancelling your order" and other Bs...

THEN, it gets worse. In the cancellation email they sent me it states, "please allow 2 to 7 business days for a full refund on your card", I wait the FULL 7 business days, and still no refund. I then email the billing department, and its been 3 days now with no response! They are definitely ignoring me! Plus when I call their office number I can never get through to a representative.

One of the worst experiences ever, they literarily just scam people.

My theory is that they have all these sales in which people spend a lot of Money, and do not have enough products to supply their customers with so they cancel their orders with no refund!

Last thought, I really hope this doesn't happen to anyone else. It sucks to be scammed out of your hard earned money :(