Extremely disappointed with the refund policy for this company. The person they assigned to write my paper, "a top 10% person" I paid extra for, couldn't follow directions and in the end didn't even finish writing the paper. I filed a complaint and had to fight just for a 5% refund. So not only was my paper late, I had to finish writing it myself, and only got $15 of the $300 I spent refunded to me. I will never use this company again.
Dear Angel H,
Thank you for your review!
We want to express our sincerest apologies for the services not coinciding with your expectations. We will do everything possible to preclude such issues further.
We always try to find a solution for all our customers and we will definitely put our efforts to resolve your case.
We would like to bring your attention that one of our representatives in contact with you and we are trying to find another solution.
We hope for your understanding and will be looking forward to hearing from you.
Sincerely,
Mike