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1 Review by Angela

Dell

Dell

12/5/18

On 11.23.2018, I purchased via online a laptop from Dell.com; I was promised expedited shipping with the understanding that I would receive my laptop by 11.30.2018, as of today 12.5.2018 I have not received this item. Each time I call customer service they are of no help at all, I am been told that the item is still at the manufacture. I checked the status today (12.05.2018) and the laptop left Fedex Hub @ 6:25 a.m. The new estimated delivery date is now 12.6.2018 @ the end of the day. This laptop was purchased with the hope of being able to use it during my final exams. I am extremely frustrated and highly disappointed in Dell. I will never purchase another Dell product as long as I live. Angela Y. A very disappointed ex- Dell consumer.

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