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ANGELA P.

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1 Review by ANGELA

The Children's Place

  • The Children's Place

“I WAS OFFERED A 30% DISCOUNT WHEN OPENING AN ACCOUNT AND WAS NOT GIVEN ONE.”
10/31/18

I WAS PLACING AN ORDER AND IT SAID OPEN AN ACCOUNT AND GET 30% OFF. I OPENED AN ACCOUNT AND DID NOT GET THE DISCOUNT. TOOK ME 1 HOUR AND 45 MINUTES TO GET THROUGH TO THEM BECAUSE THEY KEPT HANGING UP ON ME. FINALLY GOT THROUGH AND SPOKE TO A SUPERVISOR/MANAGER AND SHE SAID THAT THE 30% OFF IS NOT EFFECTIVE UNTIL 72 HOURS AFTER THE ORDER IS SHIPPED AND MAY NOT BE AVAILABE FOR 5-7 DAYS AFTER THAT. SHE TOLD ME TO TAKE THE ORDER BACK TO THE STORE AND GET A REFUND AND THEN REPLACE THE ORDER WHEN I GET THE 30% OFFER. THIS IS BY FAR THE WORST CUSTOMER SERVICE I HAVE EVER ENCOUNTERED. DO NOT OPEN A CREDIT CARD AT THIS STORE THEY LIE.

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