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I've been a happy customer of iHERBs oderring from Singapore. The products are usually good, Recently, there were severa 20% sales and I made several bulk orders thinking that i was making a savings. However, I was very very dismayed to find out that the sales were all but fake. Prices were jacked up and we ended up paying for more than the original price. Now, there is no sales on and I happened to log on to get a few items I needed, To my shock, I found that something I ordered on sales at 27.90 is now selling at 19,00 without sales. I checked every item on my list and lo and behold, the story was the same. So, at 23% discount, I actually ended up paying more than I would have paid if I bought during a non sales period.
I have been a long time customer of iHerbs and this is just so disappointing. I urge iHerbs to provide a public explanation for this. This type of dishonesty is disheartening. So
BUYERS BEWARE!
Tip for consumers:
check the pricing carefully
Products used:
dishonest promotion
Angela N.'s review of iHerb earned 4 Very Helpful votes
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Dear Valued Customer,
We appreciate you reaching out to us regarding pricing. We do our best to price products as low as possible and to provide the best overall value to our customers around the world. Prices change all the time, not because of us wanting to make more money, but due to simple business metrics such as market pricing, supplier costs, shipping costs, etc. Any increase in item costs and we typically try our best to provide free shipping and other discounts to offset such costs to our customers, as you noticed with the most recent promotion.
If you ever have any further concerns about product pricing, please don't hesitate to contact us so we may help you. We wish you the best of health and thank you for shopping with us.