Bought an item from this site, it was not as described when it arrived. Tried to contact the seller twice via email, and tried the phone numbers on the site. No reply from either. I only got a response when I raised the issue with Paypal. Sent the item back, recorded delivery of course. Seems the item got lost on the way. Tried to contact Mandy again to check if it had been delivered, no reply. Case was closed by Paypal as 20 days had passed, wonder if Mandy was counting the days! Anyway now I have no bag and £60 down. Just go to a shop if you want Harris tweed.