Angela H.

I paid my credit card off and they flagged it for a suspicious
Because I paid it off. They charged me for an express payment of
Almost 5.00 and the payment was to be posted immediately.
They did not do so. They flagged it and is now telling me that I
Have to prove it is me making the payment by giving them my
Bank statement. The website for them is not working properly
And wont allow me to give them the information I shouldnt have
To give them to begin with. I can understand if it was a transaction
But to pay my credit card off I think this is a bit much. They are
Also trying to make it to where my payment is late and I get more
Charges and fees. I need this taken care of. I call and they just
Keep putting me on hold, passing me from person to person and
Not resolving the issue with the website or with my payment
Gettting posted to my account so that no charges or late fees
Accure. That is the whole reason I paid almost 5.00 for a express
Payment. They are very unprofessional. They pass you from person to person and leave you on hold. I was placed on hold about ten times for long periods of time. Then transfered and spoke with 8 different people. The issue is still not resolved and I have filed a complaint with the BBB. Do NOT use this company