angela d.

First of all there are morning meetings everyday. You can skype anyone in the company or talk to them at any given time. There is no schedule, I work when I want to. If you do not have a dialer then how are you supposed to make calls to contact people. The dialer is there for a reason, compliance. Calls must be recorded to maintain legal compliance. Your home phone and cell phone can not be recorded for your protection as well as the company's protection. The recorded calls are for everyone's protection, including the customer's. As far as the 1099 versus the W-2 issue. You are working from home for a company that does not promise any type of health benefits, 401k and so forth. So there is no issue with being a sub-contractor. In fact, in call centers where you physically work in their office, they can start you off as an independent contractor for 90 days with no benefits before they are legally required to make you a full-time employee. In this situation you are covered by workmans compensation and payroll disputes with the labor board as an idependent contractor. So if you want to see a real cattle herd call center go work in one that will only keep you for a few days or weeks unless you make quota because they usually pay you an hourly rate, which eats up payroll when you are not productive, and promise high commission payouts when you reach a certain tier, which is very difficult to do. Those places set those pay scales up in a way to make it hard to attain to make money. Since I have been with this company there have been no demands placed upon me, and nothing required that would skirt the legalities of being an independent contractor. I have received pay as promised and in a timely manner.