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Shipping issues a constant problem with this company. They got a "new" shipping company based from Germany and it's taking forever to get up here. The last Venus customer service rep had the audacity to suggest that it was a payment issue but I have proof that TD Visa processed payment immediately August 8th when I ordered. They (VENUS/SHIPPING) didn't process order and ship until August 12th. Why did my order end up in Nashville? In this day and age of FedEx/Purolator/UPS... why am I still waiting on my order on August 17th? Get with the times Venus!
Ang A.'s review of VENUS Swimwear earned 3 Very Helpful votes
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I have ordered several items from Venus but truly was disappointed when I had it returned and...
All of their clothing falls apart right outside of their return window and they refuse to take it...
Hi Ang, we apologize for the inconvenience.We will be happy to rectify your concerns. Please e-mail us at socialsupport@venus.com so we can further assist you.