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In the apartment we booked in Barcelona a desktop which was bolted to the wall crashed to the ground. I narrowly escaped injury. The owner rude and unsympathetic when asked to either offer another apartment or return money.
The repairman came to fix the table into an already compromised hold in the wall. No confidence in safety of that apartment. When contacted Booking.com with attached photos and other documentation, no support at all. Will never book through them again! Poor business model.
Aneta M.'s review of Booking.com earned a Very Helpful vote
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