This has been my first time using Carid. I ordered 6 items on June 28. It is now July 31 and I have only received 2 items just within the past week. One order shipped to a completely wrong address... my invoice was correct but they shipped it 2500 miles away. I'm the only reason that the company even noticed the issue(on 1500$ rims). Things estimated to ship have never shipped. When I asked for updates no one responds. I probably wouldn't recommend this company nor use them again
Dear Andy,
We are sorry to know about your unsatisfactory experience with our company.
This is not how we usually work. We would sincerely appreciate an opportunity to learn more about the issue and make things right for you!
Please, email me with your order number at chester.ha@carid.com, so I could look into the issue and offer additional compensation for the inconveniences caused.
I look forward to your answer!
Sincerely,
Consumer Relations Department at CARiD.com.