Andy C.

Here is a quick run-down, I got married last year and did my own flowers. Every other vendor was great and the flowers came just fine... except for the 250 white roses from these criminals.

Ordered and Paid: Then had BANK FRAUD $5k + (only purchase made on that card in 90+ days)
Received Email: "We never got your payment!" Called them, Oh, sorry, weird email, disregard.
Received Email 2: "YOUR FLOWERS HAVE SHIPPED" :| 60 days early, call them panicked: Oh, sorry, weird email, disregard.
Received Email 3: We won't have your flowers, we're sending you a different white rose.
10 Emails Later: They "guaranteed" that the roses would arrive on time.
5 days before wedding day: Your roses shipped, the ones you ordered, not the replacement, they're on their way (Huh, wow they get them here fast, ships Monday, arrives Wednesday)
3 days before wedding day: NO FLOWERS! I call them, get voicemail, no call back (all my other flowers arrived.
2 days before wedding day: Hurricane! They're delayed but will be there tomorrow.
1 day before wedding day: No Delivery. Finally reach them on the phone. "We'll give you a credit" (LIES)
1 day before wedding day: Go out and spend 5x what we paid for 250 roses to get 200 to replace the missing main flower.

10 days after wedding day: Call them, "Hey guys, haven't seen my refund...?" They tell me I'm not receiving a refund, they have no record of it and the I will get credit instead. What am I going to do with that? I'm not a florist, I'm a bride! " We'll call you back"
20 days later: No call back
90 days after the wedding: I call them to use the credit. "Sorry, your credit expired." I pushed them... We'll escalate and call you back within one hour.

Today 100+ hours later: No call.

They have my money, I have nothing. Whatever you do, go elsewhere.