Andy B.

I would like to file a complaint against Intuit. Namely the Merchant and Quickbooks online services. I have been a customer since 2015. Upon opening up my quickbooks online account they set me up for a merchant account. With the same company we had two other merchants accounts set up. I closed both recently to use the one I have had set up for years and never used. Once the two accounts were closed I tried to connect my merchants account to my quickbooks online service. As soon as I did that my merchant account was closed. I was assisted by a rep who had me sign up for another merchant account that was approved then closed right away when connecting to my quickbooks online and quickbooks checking account. These Intuit reps had me open 7 merchants accounts and was told this would be resolved. This has taken me 3 weeks and I still do not have a resolution. All the accounts opened up cost me an opening fee. All of my emails used to resolve this are 6 in total. I need this resolved. This makes no sense at all. To run a small business should not be this difficult because of the way big businesses treat the smaller business. This is abuse! I have had to call the business over and over. One call cost me 3 hours and 30min of my time.

I bought an extended warranty in March 2022 for my Porsche from Endurance. After doing research I landed on this company as the best warranty for my type of vehicle. After having the service until I cancelled in Aug. 2023. I've had so many problems with this company. I would file a claim and it takes them over a month to respond approve or deny. Then when they deny they try to skirt around responsibilities that honor the contract I signed. After sometime I decided to do more research and found out Endurance does not even cover my type of vehicle. They sub my warranty contract to a terrible company called Consumer Care Direct. Everytime I call in they hangup or send you to voicemail and give me the run around for weeks. This company Endurance and Consumer Care Direct are scams. They do not cover what you sign up for. I was charged $6934 to be treated like there doing me a favor. I want my money back from this scam company.