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I wish I could them ZERO! I returned their defective microwave and store signed for it, (UPS have confirmation), now Monica and Kal claiming they never received it. It's been over 3 months and they still refusing to issue refund and they both being extremely rude on the phone. Monica yelled and hunged up the phone on me on multiple occasions, which is not acceptable. Kal is a shame of this company, claimed to be a gen manager. He acknowledged he received the item but still won't issue refund and stated "it's your problem!". This company needs to FIRE these people and don't let them harass customers anymore!
Tip for consumers:
DON'T BUY FROM THIS COMPANY!
Products used:
electronics
Andriy M.'s review of Abt earned 7 Very Helpful votes
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Very disappointed paid the two order and never received the product can't call can't get a refund...
Andriy: thanks for the feedback. We are sorry that you feel this way. Abt has reviewed the returns we have received and unfortunately, your microwave was not there. When asking for further information regarding the return, you were unable to provide information or details. Upon reviewing your previous purchase history, we noticed a pattern of purchases always ending in a claim. This has happened on more than one occasion. Abt placed a UPS tracer on your shipment as a courtesy to you. Also, we have asked the customer to shop elsewhere.